facai988 Terms and Conditions

Section 01General Provisions

These terms and conditions govern the use of the facai988 platform and all services under it. "Platform" refers to facai988's website, mobile application, and all related digital services. "User" refers to any person who has registered on this platform or is using its services.

facai988 operates online casino, slots, live casino, and sports betting services for Bangladeshi users. These services are provided for gaming entertainment purposes and involve financial risk.

If any provision of these terms is found to conflict with applicable law in Bangladesh, that provision will be considered void only to that extent — the remaining terms will continue to be in full effect.

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Section 02Account Registration and Use

2.1 Registration Requirements

To open an account at facai988, users must provide their own accurate and genuine information. Creating an account using false information or another person's identity is strictly prohibited. Each person may operate only one account.

• Full name, mobile number, and email address must be provided correctly.
• Multiple accounts may not be created from a single device or network.
• To update account information, contact customer support.

2.2 Login Security

Users are solely responsible for keeping their account password secure. Passwords must not be shared with any third party. If you suspect unauthorized access to your account, notify the facai988 support team immediately.

facai988 will not be liable for any loss resulting from third-party access, unless it was caused by a technical fault on the platform's own systems.

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Section 03Age Verification and Identity Confirmation

All services at facai988 are available to persons aged 21 and above only. By registering, users confirm that they are at least 21 years old. The platform may request a copy of a government-issued ID at any time to verify identity.

Withdrawal requests will not be processed until verification is complete. Providing false information about age will result in immediate account closure and the associated balance may be forfeited.

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Section 04Deposits and Withdrawals

4.1 Deposits

Deposits at facai988 are currently accepted via bKash, Nagad, and Rocket. The minimum deposit amount is ৳100. Funds must come only from the mobile banking account registered in the same name as the facai988 account.

Deposits sent from third-party accounts will not be accepted and the funds may be returned. Users must confirm the correct reference number and amount for each deposit.

4.2 Withdrawals

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. Withdrawals will be sent only to the mobile banking account that was used for deposits and matches the registered account.

• Withdrawals are not permitted while an active bonus wagering requirement is in progress.
• Withdrawal requests will be on hold until identity verification is complete.
• For unusual transactions, the platform may request additional verification.

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Section 05Bonuses and Promotions

5.1 Welcome Bonus

New users at facai988 receive a 100% bonus on their first deposit, up to ৳20,000. For example, depositing ৳1,000 adds another ৳1,000 in bonus, bringing the total balance to ৳2,000. To withdraw bonus funds, the bonus amount must be wagered 15 times.

For example, receiving a ৳1,000 bonus requires total wagering of ৳1,000 × 15 = ৳15,000. Bonus funds cannot be withdrawn without meeting this requirement. Any misuse of bonuses or attempts to claim bonuses from multiple accounts will result in account closure.

5.2 General Bonus Rules

• Bonuses have a limited validity period — each offer will specify its expiry date.
• facai988 reserves the right to determine at its own discretion whether a bonus offer is applicable.
• Winnings from bonuses are added to the balance, but wagering requirements must be met before withdrawal.
• Multiple bonuses cannot be used at the same time.

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Section 06VIP Program and Cashback

facai988's VIP program has three tiers: Bronze, Silver, and Gold. Each tier offers a weekly cashback benefit, calculated at a set rate based on the week's net losses (total losses minus total winnings).

• Bronze tier: up to 0.3% weekly cashback.
• Silver tier: up to 0.5% weekly cashback.
• Gold tier: up to 0.8% weekly cashback.

Example: a Silver member with a net loss of ৳20,000 in a week will receive ৳20,000 × 0.5% = ৳100 in cashback. VIP tier is determined based on playing volume and activity. Moving up a tier requires regular and active participation.

For more details on VIP benefits, visit the facai988 VIP Program page. Cashback is credited directly to the account balance and can be withdrawn without any additional wagering requirement, unless special conditions are stated.

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Section 07Casino and Betting Rules

7.1 General Game Rules

Each game on facai988 has its own rules and RTP (Return to Player) rate. Results are determined based on the rules set by the game providers and are verifiable. Unless there is evidence of a technical issue, game results are considered final.

7.2 Sports Betting

In sports betting, if a match or event is cancelled, the bet amount will be refunded to the user's account. For multi-bets, a cancelled selection is generally removed from the bet's odds. Bets placed after a betting market has closed will be considered void.

7.3 Responsible Gaming

facai988 takes responsible gaming seriously. Users can set deposit limits, use self-exclusion, or take a temporary break. Gambling is not a source of income — spend only what you can afford to lose without it affecting your daily life. Read the responsible gaming guidelines to stay protected.

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Section 08Prohibited Activities

The following activities are strictly prohibited on the facai988 platform:

• Operating multiple accounts by the same person.
• Misusing bonuses or attempting to exploit the system.
• Using the platform for money laundering or other financial crimes.
• Using any software, bot, or automated method to play games.
• Attempting to manipulate game results or colluding illegally with other players.
• Attempting to pass verification using false information.
• Attempting to intrude into the platform's technical systems.

If a user is found to be involved in any of the above activities, their account will be closed and the balance may be forfeited. facai988 reserves the right to take legal action where applicable.

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Section 09Account Suspension and Closure

facai988 may temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any provision of these terms.
• Failure to cooperate with identity verification.
• Suspicious financial transactions or account activity.
• As required by applicable law or regulatory directive.

Users may also close their account at any time. Any valid balance can be withdrawn through the normal withdrawal process, provided verification has been completed.

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Section 10Privacy and Data Protection

facai988 is committed to protecting users' personal information. The platform uses SSL encryption technology to secure all data transfers. Users' personal information is not sold to third parties.

Details on how data is collected, stored, and used can be found on the Privacy Policy page. Information may be shared as required by law or upon request from an appropriate authority.

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Section 11Technical Issues and Service Interruptions

The service may be temporarily unavailable due to server maintenance, network issues, or other technical reasons. facai988 is not liable for any potential financial loss caused by such interruptions.

If a technical fault occurs during a game, the bet for that round will generally be refunded to the balance. However, results of fully completed game rounds are final. For technical issues, contact live chat support immediately.

For quick answers to common questions, visit the FAQ page, which covers frequently asked questions about accounts, payments, and games.

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Section 12Changes to Terms and Effectiveness

facai988 reserves the right to change, add to, or remove these terms and conditions at any time. For significant changes, an attempt will be made to notify users via their registered email or through a notice on the platform. However, continued use of the service after changes take effect will be taken as acceptance of the new terms.

To learn more about the platform and its mission, and for any questions related to these terms and your relationship with facai988, visit the About Us page. For any questions or complaints, contact us via 24/7 live chat support or email in Bengali or English.