facai988 Privacy Policy

facai988 places the highest priority on the privacy of its users. This Privacy Policy ("Policy") applies to all users of the facai988login.cam website and all services under it — including slot games, live casino, sports betting, the mobile app, and any related platforms.

By registering an account, logging in, or using any service on this platform, you confirm that you have read, understood, and agreed to all terms of this Policy. If you do not agree with this Policy, please refrain from using our services.

All facai988 services are strictly for individuals aged 21 or older. Personal information of minors is not knowingly collected or processed.

2.1 Information You Provide Directly

facai988 collects the following information for account registration, verification, and service management:

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (for identity verification)
• Transaction details — deposit and withdrawal information via bKash, Nagad, or Rocket mobile wallets
• Your chosen username and password (passwords are always stored in encrypted form)
• Messages sent to customer support via live chat and email

2.2 Automatically Collected Information

Certain information is collected automatically when you use the facai988 platform:

• IP address and device type
• Browser type, language settings, and operating system
• Session duration, pages visited, and click patterns
• Date, time, and location data related to account logins
• Game play history and betting records

2.3 Information Received from Third Parties

For fraud prevention and identity verification purposes, facai988 may receive identity verification information from approved third parties. This information is used solely for security purposes.

facai988 uses collected information for the following purposes:

1. Account Management: Registration, identity verification, login validation, and ensuring account security.
2. Financial Transaction Processing: Safely completing deposits and withdrawals via bKash, Nagad, and Rocket.
3. Customer Support: Providing assistance in Bengali and English via live chat and email, and resolving complaints.
4. Service Improvement: Analyzing user experience to improve platform performance and game offerings.
5. Fraud and Money Laundering Prevention: Detecting suspicious transactions and irregular activity to protect accounts.
6. Promotional Communications: Sending information about bonuses, offers, and updates based on your consent — which you can withdraw at any time.
7. Responsible Gaming: Monitoring user gaming behaviour and providing support where needed, in line with our Responsible Gaming policy.

facai988 uses industry-standard technologies to protect your personal information. All data is transferred via SSL encryption and stored on servers in a secure encrypted format.

4.1 Technical Security Measures

• 256-bit SSL/TLS encryption — applied to all data transfers
• Password hashing — passwords are never stored in plain text
• Two-factor authentication (OTP) — for logins and financial transactions
• Regular security audits and vulnerability testing
• Limited data access for authorised personnel only

4.2 Retention Period

Your information is retained for as long as your account remains active. After account closure, financial records and transaction history may be kept for a defined period to meet applicable legal obligations. After that period, data is securely deleted or anonymised.

facai988 does not sell, rent, or share your personal information with any third party for marketing purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Only the minimum necessary information is shared with selected partners for payment processing (bKash, Nagad, Rocket), identity verification, and technical support. These partners are contractually bound to uphold facai988's privacy standards.

5.2 Legal Obligations

Information may be disclosed in response to court orders, regulatory authority directives, or lawful requests from law enforcement agencies.

5.3 Fraud Prevention

Relevant information may be provided to concerned authorities under anti-money laundering (AML) and fraud prevention measures.

5.4 Game Providers

facai988's game providers — including Pragmatic Play, PG Soft, JILI, Evolution, and Spribe — process certain technical data (such as session IDs) to operate games. However, your identity or financial information is not shared with them.

The facai988 website uses cookies and similar technologies (such as web beacons and local storage).

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and verify security — these cannot be disabled.
• Functional Cookies: Used to remember your preferences (language, display settings).
• Analytics Cookies: Used to analyse visit data for service improvement — anonymous data is used.

6.2 Cookie Controls

You can delete cookies or stop accepting new ones from your browser settings. Please note that disabling essential cookies may cause many platform features to stop working.

As a registered user of facai988, you have the following rights regarding your personal information:

1. Right of Access: You may request to know what information we hold about you.
2. Right to Rectification: You may request correction of inaccurate or incomplete information.
3. Right to Erasure: In certain circumstances, you may request that your information be deleted — however, some data may need to be retained due to legal obligations.
4. Right to Object to Processing: You may object to the use of your information for marketing or profiling purposes.
5. Right to Withdraw Consent: You may withdraw consent previously given at any time — this will not affect the validity of processing carried out before the withdrawal.

To exercise these rights or if you have any questions, please contact us by email. Our support team also provides assistance in Bengali via 24/7 live chat.

If you wish to close your facai988 account, please contact customer support via live chat or email. For details on the account closure process, you can visit our FAQ.

After account closure:

• Your profile information and gaming history will no longer be accessible.
• Financial transaction records may be retained for a defined period as required by law.
• Promotional communications will be stopped immediately.
• Once the defined period has passed, remaining data will be securely deleted or anonymised.

All facai988 services are strictly for individuals aged 21 or older. Minors cannot register an account, and their information is not knowingly collected.

Date of birth is verified at registration, and age is confirmed during the identity verification process. If we become aware that a minor's information has been collected, that account will be closed immediately and all related data will be deleted.

If as a parent or guardian you believe your minor child is using this platform, please notify our customer support immediately.

facai988 reserves the right to review and update this Privacy Policy as needed. If any significant changes are made:

• The update date on this page will be changed.
• Registered users will be notified via email or live chat.
• For important changes, you may be asked to confirm your consent at login.

Continuing to use our services after a change has been made will be taken as acceptance of the updated policy. For a clear understanding of all terms, you may also visit our About Us page, which outlines facai988's core values and commitments.

For any privacy-related questions, concerns, or requests to exercise your rights, please contact the facai988 customer support team:

• Live Chat: Via the chat button at the bottom right of the website — available 24/7 in Bengali and English.
• Email: [email protected]

We take all privacy-related requests seriously. Our support team is able to answer all your questions in Bengali.